The Japan Rail Pass is a special ticket that offers travelers from overseas a modern, convenient and economical way to see Japan.  It entitles you to unlimited travel on almost any train on Japan Railways (JR) Group lines throughout Japan and can be used for special discount rates at hotels in the Metropolitan Hotel chain.  To obtain a Japan Rail Pass, you must first purchase an Exchange Order from an authorized travel agency before coming to Japan. On your arrival in Japan, all you need to do is present your Exchange Order at any JR Station that has a Japan Rail Pass exchange office to receive your Pass. Passes are available for 7, 14, or 21 days, and you have the choice of a Green pass (Green car - first class) or an Ordinary pass (economy class). We ask that you please decide your ticket type before purchasing your Exchange Order. For further information, please contact the Japan Travel Bureau, authorized travel agencies, or our Web site: http://www.japanrailpass.net/  The JR East Pass is a flexible and economical way to discover Eastern Japan.  It is valid for all JR East railway lines including Shinkansen, Super Express Lines, and entitles you to receive special discount rates (approx. 10% off) at hotels in the Metropolitan Hotel or Mets Hotel chains.  To obtain a JR East Pass, you must first purchase an Exchange Order from an authorized travel agency before coming to Japan.  On your arrival in Japan, all you need to do is present your Exchange Order at any JR Station that has a JR East Pass exchange office to receive your Pass. Passes are available for 5, 10, or any 4 days you choose, and you have the choice of a Green pass (Green car - first class) or an Ordinary pass (economy class). We ask that you please decide your ticket type before purchasing your Exchange Order. Please be aware that the JR East Pass does not allow you to take any train (such as the Tokaiodo-Sanyo Shinkansen) other than those that use JR East lines. For further information please visit our Web site: http://www.jreast.co.jp/e/eastpass/top.html JAPAN TRAVEL-PHONE is a nationwide telephone service for those in need of English language assistance and travel information. Phone : 0088-22-4800 (toll-free outside Tokyo and Kyoto) Hours : 9:00am - 5:00pm daily When calling within the Tokyo (area code 03) or Kyoto (area code 075) city limits, dial 3201-3331 or 371-5649, respectively. JR provides a convenient telephone information service in English for quick and complete information on JR train timetables, inquiries on the fastest JR route between destinations, locations of reservation offices, and so forth. Phone : 03-3423-0111 Hours : Monday to Friday (except holidays) 10:00am - 6:00pm, Reservations cannot be accepted over the telephone.